Your Privacy Questions Answered
You can request deletion of non-essential data anytime. Account records needed for tax and fraud prevention are kept as required by law. Send a written request to our privacy team with your account email, and we'll respond within fourteen days confirming what can and cannot be removed.
All payment information is encrypted before leaving your device. Payment processors handle your card or wallet details directly; paito kingkong never stores full payment credentials. Transactions are verified by your bank or app provider before funds clear.
If we merge or change ownership, your data privacy rights remain the same. Any new operator must honour this policy or notify you in writing before any material changes take effect. You'll have the right to close your account and request data export before changes apply.
No. Your game history, bets and withdrawals are private to your account. Only you and our support team (for dispute resolution) can access these records. Live table names appear in the lobby, but your personal play is never shared publicly.
Documents submitted for withdrawal verification are stored securely for seven years where local law permits, to comply with financial record-keeping rules. You can request certified copies of your documents at any time through the privacy request form.
Yes. Go to Settings > Communications in your account and uncheck marketing emails. You'll still receive essential account alerts (login, withdrawal, security updates) which cannot be disabled without closing your account.
Your account data is stored on encrypted servers. Access is limited to our support staff, fraud team and technical administrators who are bound by confidentiality agreements. We do not disclose exact server locations for security reasons, but data handling depends on local law and regulations.
